Both. Most people start with one thing on fire, a website, a listing mess and then move onto a monthly arrangement once they realise how much time it gives back. No lock-in contracts either way.

Because a menu price for 'a website' is either a lie or a trap. A one-page booking site and a 40-page rebuild are different animals. Tell me what you need and you'll get a real number within a couple of days.

No, but it can be if you want. Digital management covers the whole back-of-house: google listings, design, ads, website updates and the systems nobody remembers the login for.

Almost certainly not. Sole traders, cafés, clubs, clinics and trades are the bread and butter. If a project genuinely isn't worth your money, I'll say so and point you somewhere better.

Nope. Turning up with a vague sense that 'the online bit isn't working' is a perfectly good starting point. Sorting out what actually matters is part of the job.

Great question. My first manager always told me that no matter what, always say ‘we’. So even though I’m a one man show, sometimes there may be aspects of my work that I collaborate with other creatives. This could be due to creative collaboration depending on the project, or simply work load. But don’t worry - you’ll always deal with me.